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Shipping Policy

 

 

At Cavalli Noir, we are committed to ensuring a seamless shipping experience for our customers. Please review our shipping policy below for details on processing times, delivery options, and more.

1. Order Processing

  • Orders are processed within 1-3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed and another when it has been shipped.

  • Orders may be subject to verification for security purposes, which may extend processing time.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: 5-7 business days

  • Express Shipping: 2-3 business days

  • Overnight Shipping: 1 business day (available in select locations)

Delivery times are estimates and may vary based on location and carrier delays.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. Free standard shipping is available on orders over [Insert Amount].

4. International Shipping

  • We ship internationally to select countries.

  • International orders may be subject to customs fees, taxes, and import duties, which are the responsibility of the customer.

  • Delivery times for international orders vary by destination and customs processing.

5. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your order through our website or the carrier’s website.

6. Address Changes & Order Modifications

  • Address changes can only be made within 24 hours of placing the order.

  • Once an order is processed, modifications or cancellations may not be possible.

7. Lost, Stolen, or Delayed Shipments

  • Cavalli Noir is not responsible for lost or stolen packages once marked as delivered.

  • If your package is delayed, please contact the shipping carrier for assistance.

  • If you experience issues, reach out to our support team at [Insert Contact Email].

8. Contact Us

For any shipping-related inquiries, please contact us at:

Email: shipping@cavallinoir.co.uk
Phone: 02034323126
 

We appreciate your trust in Cavalli Noir and strive to provide the best shipping experience possible!

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